Effective Date: 04/13/2025
At Castle Homes, your privacy is our priority. We are committed to safeguarding the personal information you share with us and ensuring full transparency about how your data is collected, used, and protected.
1. Information We Collect
We may collect the following types of data:
- Personal Information: Name, email address, phone number, nationality, and any details submitted via forms or WhatsApp.
- Property Preferences: Budget, preferred locations, and type of property.
- Usage Data: IP address, browser type, time spent on pages, and general website activity.
- Communication Records: Inquiries or messages submitted through our contact forms, chat, WhatsApp, or email.
2. How We Use Your Information
Your information helps us to:
- Respond to your inquiries and property interests.
- Offer personalized property recommendations and updates.
- Communicate exclusive offers, if opted in.
- Improve website performance and user experience.
- Comply with legal or regulatory obligations.
3. Sharing of Information
We do not sell or trade your personal information. We may share your details only with:
- Licensed real estate consultants associated with Castle Homes.
- Trusted third-party service providers (e.g., marketing tools, CRM platforms) under strict confidentiality.
- Government or legal authorities when required by applicable law.
4. Cookies & Tracking Technologies
Our website uses cookies and tracking tools to:
- Enhance user experience and website functionality.
- Analyze traffic and performance.
- Deliver relevant content and property suggestions.
You can manage cookie preferences via your browser settings.
5. Data Security
We implement industry-standard security measures including SSL encryption, firewalls, and secure servers to protect your data from unauthorized access or misuse.
6. Your Rights
You have the right to:
- Access or review the personal information we hold about you.
- Request correction or deletion of your data.
- Withdraw consent for communication or data processing at any time.
To exercise these rights, email us at Admin@castlehomes.ae.
7. Third-Party Links
Our website may contain links to third-party websites. Castle Homes is not responsible for their privacy practices or content. We encourage you to read their respective privacy policies.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date. Continued use of the site indicates your agreement to the revised policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, feel free to contact us:
📧 Email: Admin@castlehomes.ae